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Data Protection

Privacy Policy

Your privacy is our priority. Learn how we protect and handle your personal information on our AI interview platform.

Last updated: August 30, 2025

Data Minimization

We collect only essential data needed for interview analysis

Secure Storage

All data encrypted and stored in secure, compliant infrastructure

User Control

You maintain full control over your data and can delete it anytime

Transparency

Clear information about how your data is used and processed

1. Information We Collect

Personal Information

  • Name, email address, and profile information
  • Payment information (processed securely through Razorpay)
  • Professional background and career preferences

Interview Data

  • Audio and video recordings of practice sessions
  • AI-generated feedback and performance metrics
  • Usage patterns and platform interactions

2. How We Use Your Information

We use your information to provide and improve our AI interview services:

  • Deliver personalized AI interview experiences
  • Generate detailed performance feedback and recommendations
  • Improve our AI algorithms and platform functionality
  • Send service updates and educational content

3. Data Security & Protection

We implement industry-standard security measures to protect your personal information:

Technical Safeguards

  • • End-to-end encryption for all data
  • • Secure cloud infrastructure (AWS/GCP)
  • • Regular security audits and updates
  • • Multi-factor authentication

Access Controls

  • • Limited employee access on need-to-know basis
  • • Regular access reviews and monitoring
  • • Secure API endpoints with authentication
  • • Automated threat detection systems

4. Your Privacy Rights

You Have the Right To:

  • • Access your personal data
  • • Correct inaccurate information
  • • Delete your account and data
  • • Export your data
  • • Opt-out of marketing communications

How to Exercise Rights:

  • • Through your account dashboard
  • • Contact our privacy team
  • • Submit written request
  • • Use automated deletion tools

5. Third-Party Services

We work with trusted third-party services to provide our platform:

Payment Processing

Razorpay handles all payment processing. Your payment information is never stored on our servers and is subject to Razorpay's privacy policy and PCI DSS compliance.

AI & Analytics Partners:

  • • OpenAI (Interview AI processing)
  • • Google Analytics (Usage analytics)
  • • AWS (Cloud infrastructure)

Communication Services:

  • • SendGrid (Email delivery)
  • • Twilio (SMS notifications)
  • • Intercom (Customer support)

6. Data Retention

We retain your data only as long as necessary to provide our services:

A

Account Data

Retained while your account is active and for 30 days after deletion

I

Interview Recordings

Stored for 90 days unless deleted earlier by user

B

Billing Information

Kept for legal and tax compliance requirements (7 years)

7. Cookies & Tracking

We use cookies and similar technologies to enhance your experience:

Essential Cookies

Required for platform functionality and security

Analytics Cookies

Help us understand usage patterns and improve features

Preference Cookies

Remember your settings and customizations

Privacy Questions or Concerns?

Our Data Protection Officer is available to address any privacy-related questions or requests.

Compliance & Certifications

Our privacy practices comply with major data protection regulations:

GDPRCCPASOC 2ISO 27001